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How Our Needham, MA Location Fulfills The VIP Promise
Center Automotive & Tires, 444 Hillside Ave
Needham, MA
Needham, MA
135.69 Miles Away
Get Directions
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
CLOSED
Call Today: (781) 444-2528
Schedule Service
Shop Tires
Walk-Ins Welcome!*
Availability and wait time may vary depending on the day, time, and location
Market Manager
Eric Avery
Eric has managed VIP's Needham location since 2021, bringing over 19 years of automotive experience and one of the most impressive credential lists on the team. He holds ASE C1, P2, and A4 certifications, a 609 refrigerant license, a Massachusetts state inspector license, and a certified TIA trainer designation. Outside of work, Eric has been a competitive darts player for over a decade. Stop in and meet a manager who brings that same precision and focus to everything he does at VIP.
Services You Can Count On
Full-service automotive care you can trust — from tires and brakes to alignments, diagnostics, oil changes, and more — all handled by our certified technicians, seven days a week.
Fully Trained and Certified Technicians
Our technicians are ASE‑certified and have ongoing training in the latest vehicle technology.
Built on a Century of Experience
The VIP team has been providing trusted automotive service for 100 years and counting.
Our Automotive Certifications
Technicians who have earned certification by the National Institute for Automotive Service Excellence (ASE) have proven they meet the highest standards of knowledge and ability to work on every aspect of your vehicle.
Technicians certified by the Tire Industry Association (TIA) are proven experts in tire safety, mounting, and balancing, and are trusted to provide comprehensive auto repairs and state inspections.
Our Process
Here’s what you need to know during the complete collision repair process.
1
Schedule Appointment
2
Drop Off
3
Repair
4
Sign Off
5
Quality Assurance
6
Vehicle Pickup
STEP 1:
Schedule an Appointment
Thank you for turning to VIP Tires and Service. Whether this is your first appointment with us or you’re a lifetime customer, our team of Certified Automotive Professionals will do everything they can to get you back on the road.
Chat with our ASE-Certified Live Chat Specialists online or speak with a representative over the phone – we’re open 7 days a week, even on Sundays. On the road and notice a problem with your vehicle? Many of our locations are AAA-approved and we welcome walk-ins as well!
Once you select your services and verify your vehicle’s information we’ll get you scheduled. If you’re not sure about which services you need, one of our Certified Automotive Professionals will review your vehicle onsite.
STEP 1:
Schedule an Appointment
STEP 2:
Deliver Your Vehicle
Arrive at your scheduled appointment and our team will walk out to your vehicle and discuss the issues right there with you. At VIP you always have the final decision over everything that happens with your vehicle, and we’ll always get your full approval before we start the work.
We’ll provide an estimated completion time and get to work. You can choose to stay and wait in our comfortable waiting rooms or leave the vehicle with us for later pick up. You can trust in full transparency throughout the repair process with our Live Feed updates delivered straight to your mobile phone.
STEP 2:
Deliver Your Vehicle
STEP 3:
Our Certified Automotive Professionals Get to Work
Our locations employ ASE Certified Automotive Professionals. Our team will review the manufacturer’s recommendations for your vehicle, check for any declined services that may have come up in previous visits and perform a full multi-point inspection.
Your technician will bring you out to see your vehicle or keep you in the loop with a virtual inspection report directly from the vehicle bay to show you everything that needs work. They’ll provide you with a complete quote for you to approve. Remember that with VIP you get free added services including:
- Brake inspection
- Battery testing
- Multi-point inspection
- Alignment check
- And More
STEP 3:
Our Certified Automotive Professionals Get to Work
STEP 4:
Get to Work On Any Additional Services
We ensure that our entire process is open to you, so if we find any additional issues with your vehicle after we get to work, we’ll contact you immediately with a report over the phone.
Our team will answer any questions you may have and we’ll get your approval before performing any added work. At VIP, know that we’ll never make a change to your car without your direct permission.
STEP 4:
Get to Work On Any Additional Services
STEP 5:
We Perform Our Final Quality Assurance Check
Our Certified Automotive Professionals will always perform a final quality assurance check to ensure that all work is fully completed and has been performed as requested.
Once the QA check is verified, we’ll prep your vehicle for pick up.
STEP 5:
We Perform Our Final Quality Assurance Check
STEP 6:
Get Back On the Road
We’ll contact you with either a phone call or text to your phone as soon as your vehicle is ready. When you return, we’ll provide a detailed review of your invoice so you can be sure that all requested work was completed.
For added convenience you also have the option to pay via text.
With the work complete, you’re ready to get safely back on the road!
STEP 6:
Get Back On the Road
Before You Visit
Our Needham, MA Location
- Book your appointment ahead of time and let us know if you’re working around a tight schedule. We’ll do our best to accommodate you.
- If you have records of recent repairs or maintenance done at other locations, bring them along. It helps us get up to speed faster and get you back on the road sooner.
- Planning on a tire replacement or inspection? Go ahead and clear out your trunk and back seat beforehand.
- Have questions about what we recommend and why? Just ask. Our Certified Automotive Professionals are happy to walk you through everything.
Seasonal Driving Tips From Your Local Tech
Stay safe with these driving and tire safety tips from the VIP blog.
FAQs
-
Do you perform inspections?
We don’t perform Massachusetts State Inspections, however our ASE-certified Technicians can perform advanced multi-point vehicle inspections to help identify safety concerns, maintenance needs, and potential issues before they become more costly repairs. We inspect important components such as brakes, fluids, filters, and suspension to help keep you safe on the road.
-
How are alignment checks performed at VIP?
This location uses a Hunter Drive-Through Alignment Check system, which automatically measures key alignment angles as your vehicle is driven into the service bay. This helps identify potential alignment issues that could affect tire wear, handling, and overall vehicle performance.
-
Can I drop my car off when you’re closed?
Yes, you can safely drop your car off when we’re closed by using our secure drop box right by our main entrance. Just fill out an envelope, place your keys inside, then drop it through the mail slot.
-
Do you take walk-in appointments?
We do, however, our lineup for any day can vary. We recommend scheduling an appointment ahead of time so we can get you in and out at a time that’s convenient for you.
-
Are your waiting rooms dog-friendly?
Yes! Well-behaved dogs are welcome to join you in the waiting area.
-
Can I wait for my car while it’s being worked on?
Absolutely. We have a waiting room equipped with free wifi, coffee, a TV, air conditioning, and a restroom. Whether you plan to wait with your vehicle or drop it off, let us know when you make your appointment or when you drop off your car so we can plan your appointment accordingly.
-
What holidays are you closed on?
VIP Tires & Service is closed on: New Year’s Day, Memorial Day, July Fourth, Labor Day, Thanksgiving, Christmas Day, and Easter Sunday.
Nearby Locations
6.0 Miles Away
VIP Tires & Service - Watertown, MA
275 Arsenal Street
Watertown, MA
Watertown, MA
(617) 924-8700
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
CLOSED
6.5 Miles Away
VIP Tires & Service - Brookline, MA
128 Boylston Street
Brookline, MA
Brookline, MA
(857) 245-7222
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
9.8 Miles Away
VIP Tires & Service - Framingham, MA
752 Worcester Road
Framingham, MA
Framingham, MA
(508) 834-7445
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
All-Season
All-Weather
All-Terrain
Winter