VIP Tires & Service - Lowell, MA

Thank you for turning to VIP Tires and Service. Whether this is your first appointment with us or you’re a lifetime customer, our team of Certified Automotive Professionals will do everything they can to get you back on the road.

Chat with our ASE-Certified Live Chat Specialists online or speak with a representative over the phone – we’re open 7 days a week, even on Sundays. On the road and notice a problem with your vehicle? Many of our locations are AAA-approved and we welcome walk-ins as well!

Once you select your services and verify your vehicle’s information we’ll get you scheduled. If you’re not sure about which services you need, one of our Certified Automotive Professionals will review your vehicle onsite.

Arrive at your scheduled appointment and our team will walk out to your vehicle and discuss the issues right there with you. At VIP you always have the final decision over everything that happens with your vehicle, and we’ll always get your full approval before we start the work.

We’ll provide an estimated completion time and get to work. You can choose to stay and wait in our comfortable waiting rooms or leave the vehicle with us for later pick up. You can trust in full transparency throughout the repair process with our Live Feed updates delivered straight to your mobile phone.

Our locations employ ASE Certified Automotive Professionals. Our team will review the manufacturer’s recommendations for your vehicle, check for any declined services that may have come up in previous visits and perform a full multi-point inspection.

Your technician will bring you out to see your vehicle or keep you in the loop with a virtual inspection report directly from the vehicle bay to show you everything that needs work. They’ll provide you with a complete quote for you to approve. Remember that with VIP you get free added services including:

• Brake inspection
• Battery testing
• Multi-point inspection
• Alignment check
• And More

We ensure that our entire process is open to you, so if we find any additional issues with your vehicle after we get to work, we’ll contact you immediately with a report over the phone.

Our team will answer any questions you may have and we’ll get your approval before performing any added work. At VIP, know that we’ll never make a change to your car without your direct permission.

Our Certified Automotive Professionals will always perform a final quality assurance check to ensure that all work is fully completed and has been performed as requested.

Once the QA check is verified, we’ll prep your vehicle for pick up.

We’ll contact you with either a phone call or text to your phone as soon as your vehicle is ready. When you return, we’ll provide a detailed review of your invoice so you can be sure that all requested work was completed.

For added convenience you also have the option to pay via text.

With the work complete, you’re ready to get safely back on the road!