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VIP Tires & Service - Rochester, NH

★★★★★
Customer Reviews (879)
4 Milton Road
Rochester, NH
66.78 Miles Away Get Directions
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
Call Today: (603) 332-7442 Schedule Service Shop Tires

Walk-Ins Welcome!*

Availability and wait time may vary depending on the day, time, and location

Air Conditioning
Coffee
Restroom
TV
Waiting Room
WiFi Access
Store Manager Christopher Gibbs
Chris has been in the automotive industry for over 20 years and with VIP since 2023. Chris excels at helping customers and lending a hand to his teammates, including our two ASE Master Techs in Rochester. Outside of work, Chris can be found fishing and motorcycling. If you’re in the Rochester area, you can count on Chris and the rest of the VIP team to treat you right.

Scheduled an appointment here to get a tire replaced for my girlfriend, and the experience was fantastic from start to finish. The person I spoke with on the phone was incredibly helpful, quick, and knowledgeable. They even went above and beyond to lightheartedly mention that my phone's caller ID had…

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Taylor Rae

The customer service is top notch! I have been bringing my cars to VIP in Rochester since moving back to NH a couple years ago.nnEach time we bring our vehicles in they take care of the issues and donu2019t try to sell us anything we donu2019t need.nnVery happy with our…

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Kim Fish

Having been in the tire business for many years and honestly being very critical of almost every shop I've dealt with over two decades, I can honestly say that this store in Rochester was incredibly informative, communication was excellent, I know very clearly that the vehicle I brought them was…

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CavalryEquipmentRepair

Chris let me know that they were running behind so I did a few errands before arriving and they were ready for me. My oil was changed, some bulbs replaced and my exhaust issue was assessed. I trust VIP to be honest with me and go the extra mile to…

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Lynn Santosuosso
The outline of the state of New Hampshire
How Our Rochester, NH Location Fulfills The VIP Promise
Services You Can Count On
Full-service automotive care you can trust — from tires and brakes to alignments, diagnostics, oil changes, and more — all handled by our certified technicians, seven days a week.
Fully Trained and Certified Technicians
Our technicians are ASE‑certified and have ongoing training in the latest vehicle technology.
Built on a Century of Experience
The VIP team has been providing trusted automotive service for 100 years and counting.
Our Automotive Certifications
ASE Certified blue badge with gear design and white text.
Technicians who have earned certification by the National Institute for Automotive Service Excellence (ASE) have proven they meet the highest standards of knowledge and ability to work on every aspect of your vehicle.
TIA logo with black text and red curved design element.
Technicians certified by the Tire Industry Association (TIA) are proven experts in tire safety, mounting, and balancing, and are trusted to provide comprehensive auto repairs and state inspections.

Our Process

Here’s what you need to know during the complete collision repair process.
1
Schedule Appointment
2
Drop Off
3
Repair
4
Sign Off
5
Quality Assurance
6
Vehicle Pickup
STEP 1:

Schedule an Appointment

Thank you for turning to VIP Tires and Service. Whether this is your first appointment with us or you’re a lifetime customer, our team of Certified Automotive Professionals will do everything they can to get you back on the road.

Chat with our ASE-Certified Live Chat Specialists online or speak with a representative over the phone – we’re open 7 days a week, even on Sundays. On the road and notice a problem with your vehicle? Many of our locations are AAA-approved and we welcome walk-ins as well!

Once you select your services and verify your vehicle’s information we’ll get you scheduled. If you’re not sure about which services you need, one of our Certified Automotive Professionals will review your vehicle onsite.

STEP 2: Drop Off Artboard 1
STEP 1:

Schedule an Appointment

STEP 2:

Deliver Your Vehicle

Arrive at your scheduled appointment and our team will walk out to your vehicle and discuss the issues right there with you. At VIP you always have the final decision over everything that happens with your vehicle, and we’ll always get your full approval before we start the work.

We’ll provide an estimated completion time and get to work. You can choose to stay and wait in our comfortable waiting rooms or leave the vehicle with us for later pick up. You can trust in full transparency throughout the repair process with our Live Feed updates delivered straight to your mobile phone.

Artboard 1 STEP 1: Schedule Appointment
STEP 3: Repair Artboard 1
STEP 2:

Deliver Your Vehicle

STEP 3:

Our Certified Automotive Professionals Get to Work

Our locations employ ASE Certified Automotive Professionals. Our team will review the manufacturer’s recommendations for your vehicle, check for any declined services that may have come up in previous visits and perform a full multi-point inspection.

Your technician will bring you out to see your vehicle or keep you in the loop with a virtual inspection report directly from the vehicle bay to show you everything that needs work. They’ll provide you with a complete quote for you to approve. Remember that with VIP you get free added services including:

  • Brake inspection
  • Battery testing
  • Multi-point inspection
  • Alignment check
  • And More
Artboard 1 STEP 2: Drop Off
STEP 4: Sign Off Artboard 1
STEP 3:

Our Certified Automotive Professionals Get to Work

STEP 4:

Get to Work On Any Additional Services

We ensure that our entire process is open to you, so if we find any additional issues with your vehicle after we get to work, we’ll contact you immediately with a report over the phone.

Our team will answer any questions you may have and we’ll get your approval before performing any added work. At VIP, know that we’ll never make a change to your car without your direct permission.

Artboard 1 STEP 3: Repair
STEP 5: Quality Assurance Artboard 1
STEP 4:

Get to Work On Any Additional Services

STEP 5:

We Perform Our Final Quality Assurance Check

Our Certified Automotive Professionals will always perform a final quality assurance check to ensure that all work is fully completed and has been performed as requested.

Once the QA check is verified, we’ll prep your vehicle for pick up.

Artboard 1 STEP 4: Sign Off
STEP 6: Vehicle Pickup Artboard 1
STEP 5:

We Perform Our Final Quality Assurance Check

STEP 6:

Get Back On the Road

We’ll contact you with either a phone call or text to your phone as soon as your vehicle is ready. When you return, we’ll provide a detailed review of your invoice so you can be sure that all requested work was completed.

For added convenience you also have the option to pay via text.

With the work complete, you’re ready to get safely back on the road!

Artboard 1 STEP 5: Quality Assurance
STEP 6:

Get Back On the Road

Before You Visit
Our Rochester, NH Location
  • Check your schedule and reach out to us to book your appointment in advance. Some services might take longer, so let us know if you’re on a tight timeline, and we’ll work with you.
  • Bring past service info if you have it. Knowing about recent repairs or maintenance can save time, especially if they were done at other locations. Don’t worry if you don’t have everything.
  • Remove personal items, especially from the trunk or back seat, if tire replacement or inspections are involved.
  • Have any questions ready — we’re happy to explain the services we recommend and why.
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Seasonal Driving Tips From Your Local Tech
Stay safe with these driving and tire safety tips from the VIP blog.
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FAQs

  • Do you take walk-in appointments?

    We do, however, our lineup for any day can vary. We recommend scheduling an appointment ahead of time so we can get you in and out at a time that’s convenient for you.

  • Are your waiting rooms dog-friendly?

    Yes! Well-behaved dogs are welcome to join you in the waiting area.

  • Can I wait for my car while it’s being worked on?

    Absolutely. We have a waiting room equipped with free wifi, coffee, a TV, air conditioning, and a restroom. Whether you plan to wait with your vehicle or drop it off, let us know when you make your appointment or when you drop off your car so we can plan your appointment accordingly.

  • What holidays are you closed on?

    VIP Tires & Service is closed on: New Year’s Day, Memorial Day, July Fourth, Labor Day, Thanksgiving, Christmas Day, and Easter Sunday.

  • Do you perform inspections?

    Our ASE-certified Technicians can perform advanced multi-point vehicle inspections to help identify safety concerns, maintenance needs, and potential issues before they become more costly repairs. We inspect important components such as brakes, fluids, filters, and suspension to help keep you safe on the road according to New Hampshire regulations.

  • Does this location have a Master Car Mechanic?

    Yes, our Rochester location hosts two master Technicians, Shawn Welch and Charlie Brown. A Master Technician is the highest level of certification and expertise in vehicle diagnostics, maintenance, and repair – we’re very prouf to have them on our team..

  • Can I drop my car off when you’re closed?

    Yes, you can safely leave your vehicle and keys after hours at our Rochester location by using the drop slot located on our first garage bay.

  • How are alignment checks performed at VIP?

    Alignment checks may be performed using a Hunter Alignment Rack, where your vehicle is brought onto the rack and measured directly by our Technicians. This helps identify potential alignment issues that could affect tire wear, handling, and overall vehicle performance.

Nearby Locations

7.5 Miles Away
VIP Tires & Service - Somersworth, NH
6 Waltons Way
Somersworth, NH
(603) 692-5550
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
13.0 Miles Away
VIP Tires & Service - Sanford, ME
1285 Main Street
Sanford, ME
(207) 324-1117
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
22.0 Miles Away
VIP Tires & Service - Portsmouth, NH
2179 Lafayette Road
Portsmouth, NH
(603) 431-1125
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
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All-Season
All-Weather
All-Terrain
Winter

All-Season

All-Season tires are versatile and suitable for warm and cool climates, but not recommended for extreme hot or cold weather conditions because of specific rubber components.

All-Weather

Like their name suggests, all-weather tires are versatile and can perform well in a variety of weather conditions and can be severe snow-rated.

All-Terrain

With bigger treads than traditional all-season tires, all-terrain tires allow for both on and off-roading capabilities.

Winter

Winter tires are manufactured to perform well in snow, ice, sleet and other cold weather conditions. Winter tires are typically soft, with an intricate grooved tread pattern — made for holding compacted snow and creating traction — and are severe snow-rated.