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VIP Tires & Service - West Lebanon, NH

38 Railroad Ave
West Lebanon, NH
110.17 Miles Away Get Directions
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
Call Today: (603) 298-9473 Schedule Service Shop Tires

Walk-Ins Welcome!*

Availability and wait time may vary depending on the day, time, and location

Air Conditioning
Coffee
Restroom
TV
Waiting Room
WiFi Access
Store Manager Peter Young
With 21 years in tires and service, Peter brings serious experience to the VIP team. He joined in 2020 as an assistant manager and holds ASE C1, A4, and A5 certifications. If you're in the Lebanon area, stop in and let Peter and the team show you what that kind of experience looks like firsthand.

I recently had some work done here and felt like it was a solid experience overall. The team knew exactly what they were doing and they got my car back to me faster than I expected, which was a huge relief. They were clear about what needed to be fixed…

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Yojani Panos

Great customer service. The man I spoke with was very friendly, helpful, knowledgable and confident at his job. He squeezed me into their busy schedule also, which I was very appreciative of.nThe only thing I would have changed is that I wish I had gotten a sticker on my windshield,…

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Karmen Letourneau

Steve, Pete and Mark are great to work with. There are other staff too and I apologize for forgetting their names. They are very knowledgeable, personable, polite and help take care of all of my vehicleu2019s needs. They make me feel like Iu2019m more than just another customer walking through…

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Adam Kahn

When I get bad service I always want to warn others with a review. And while it is easy to accept good service without a review, I try not to. I try to make sure for every bad review I give that I give at least one and…

The outline of the state of New Hampshire
How Our West Lebanon, NH Location Fulfills The VIP Promise
Services You Can Count On
Full-service automotive care you can trust — from tires and brakes to alignments, diagnostics, oil changes, and more — all handled by our certified technicians, seven days a week.
Fully Trained and Certified Technicians
Our technicians are ASE‑certified and have ongoing training in the latest vehicle technology.
Built on a Century of Experience
The VIP team has been providing trusted automotive service for 100 years and counting.
Our Automotive Certifications
ASE Certified blue badge with gear design and white text.
Technicians who have earned certification by the National Institute for Automotive Service Excellence (ASE) have proven they meet the highest standards of knowledge and ability to work on every aspect of your vehicle.
TIA logo with black text and red curved design element.
Technicians certified by the Tire Industry Association (TIA) are proven experts in tire safety, mounting, and balancing, and are trusted to provide comprehensive auto repairs and state inspections.

Our Process

Here’s what you need to know during the complete collision repair process.
1
Schedule Appointment
2
Drop Off
3
Repair
4
Sign Off
5
Quality Assurance
6
Vehicle Pickup
STEP 1:

Schedule an Appointment

Thank you for turning to VIP Tires and Service. Whether this is your first appointment with us or you’re a lifetime customer, our team of Certified Automotive Professionals will do everything they can to get you back on the road.

Chat with our ASE-Certified Live Chat Specialists online or speak with a representative over the phone – we’re open 7 days a week, even on Sundays. On the road and notice a problem with your vehicle? Many of our locations are AAA-approved and we welcome walk-ins as well!

Once you select your services and verify your vehicle’s information we’ll get you scheduled. If you’re not sure about which services you need, one of our Certified Automotive Professionals will review your vehicle onsite.

STEP 2: Drop Off Artboard 1
STEP 1:

Schedule an Appointment

STEP 2:

Deliver Your Vehicle

Arrive at your scheduled appointment and our team will walk out to your vehicle and discuss the issues right there with you. At VIP you always have the final decision over everything that happens with your vehicle, and we’ll always get your full approval before we start the work.

We’ll provide an estimated completion time and get to work. You can choose to stay and wait in our comfortable waiting rooms or leave the vehicle with us for later pick up. You can trust in full transparency throughout the repair process with our Live Feed updates delivered straight to your mobile phone.

Artboard 1 STEP 1: Schedule Appointment
STEP 3: Repair Artboard 1
STEP 2:

Deliver Your Vehicle

STEP 3:

Our Certified Automotive Professionals Get to Work

Our locations employ ASE Certified Automotive Professionals. Our team will review the manufacturer’s recommendations for your vehicle, check for any declined services that may have come up in previous visits and perform a full multi-point inspection.

Your technician will bring you out to see your vehicle or keep you in the loop with a virtual inspection report directly from the vehicle bay to show you everything that needs work. They’ll provide you with a complete quote for you to approve. Remember that with VIP you get free added services including:

  • Brake inspection
  • Battery testing
  • Multi-point inspection
  • Alignment check
  • And More
Artboard 1 STEP 2: Drop Off
STEP 4: Sign Off Artboard 1
STEP 3:

Our Certified Automotive Professionals Get to Work

STEP 4:

Get to Work On Any Additional Services

We ensure that our entire process is open to you, so if we find any additional issues with your vehicle after we get to work, we’ll contact you immediately with a report over the phone.

Our team will answer any questions you may have and we’ll get your approval before performing any added work. At VIP, know that we’ll never make a change to your car without your direct permission.

Artboard 1 STEP 3: Repair
STEP 5: Quality Assurance Artboard 1
STEP 4:

Get to Work On Any Additional Services

STEP 5:

We Perform Our Final Quality Assurance Check

Our Certified Automotive Professionals will always perform a final quality assurance check to ensure that all work is fully completed and has been performed as requested.

Once the QA check is verified, we’ll prep your vehicle for pick up.

Artboard 1 STEP 4: Sign Off
STEP 6: Vehicle Pickup Artboard 1
STEP 5:

We Perform Our Final Quality Assurance Check

STEP 6:

Get Back On the Road

We’ll contact you with either a phone call or text to your phone as soon as your vehicle is ready. When you return, we’ll provide a detailed review of your invoice so you can be sure that all requested work was completed.

For added convenience you also have the option to pay via text.

With the work complete, you’re ready to get safely back on the road!

Artboard 1 STEP 5: Quality Assurance
STEP 6:

Get Back On the Road

Before You Visit
Our West Lebanon, NH Location
  • Book your appointment ahead of time and let us know if you’re working around a tight schedule. We’ll do our best to accommodate you.
  • If you have records of recent repairs or maintenance done at other locations, bring them along. It helps us get up to speed faster and get you back on the road sooner.
  • Planning on a tire replacement or inspection? Go ahead and clear out your trunk and back seat beforehand.
  • Have questions about what we recommend and why? Just ask. Our Certified Automotive Professionals are happy to walk you through everything.
A man in a teal shirt smiles while holding a surfboard outdoors.
Seasonal Driving Tips From Your Local Tech
Stay safe with these driving and tire safety tips from the VIP blog.
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FAQs

  • Can I drop my car off when you’re closed?

    Yes, you can safely drop your car off when we’re closed by using our black drop box, located on the front of the store next to the entrance ramp.

  • Do you take walk-in appointments?

    We do, however, our lineup for any day can vary. We recommend scheduling an appointment ahead of time so we can get you in and out at a time that’s convenient for you.

  • Are your waiting rooms dog-friendly?

    Yes! Well-behaved dogs are welcome to join you in the waiting area.

  • Can I wait for my car while it’s being worked on?

    Absolutely. We have a waiting room equipped with free wifi, coffee, a TV, air conditioning, and a restroom. Whether you plan to wait with your vehicle or drop it off, let us know when you make your appointment or when you drop off your car so we can plan your appointment accordingly.

  • What holidays are you closed on?

    VIP Tires & Service is closed on: New Year’s Day, Memorial Day, July Fourth, Labor Day, Thanksgiving, Christmas Day, and Easter Sunday.

  • Do you perform inspections?

    Our ASE-certified Technicians can perform advanced multi-point vehicle inspections to help identify safety concerns, maintenance needs, and potential issues before they become more costly repairs. We inspect important components such as brakes, fluids, filters, and suspension to help keep you safe on the road according to New Hampshire regulations.

  • Does this location have a Master Car Mechanic?

    Yes, Master Technician Brent Runnals works at our West Lebanon, New Hampshire location. This is the highest level of certification and expertise in vehicle diagnostics, maintenance, and repair — we’re very proud to have him as a part of our team.

Nearby Locations

19.6 Miles Away
VIP Tires & Service - Claremont, NH
366 Washington St
Claremont, NH
(603) 543-3521
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
33.2 Miles Away
VIP Tires & Service - Rutland, VT
133 Strongs Avenue
Rutland, VT
(802) 775-0900
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
37.1 Miles Away
VIP Tires & Service - Woodsville, NH
3 Chase Lane
Woodsville, NH
(603) 747-2715
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
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All-Season
All-Weather
All-Terrain
Winter

All-Season

All-Season tires are versatile and suitable for warm and cool climates, but not recommended for extreme hot or cold weather conditions because of specific rubber components.

All-Weather

Like their name suggests, all-weather tires are versatile and can perform well in a variety of weather conditions and can be severe snow-rated.

All-Terrain

With bigger treads than traditional all-season tires, all-terrain tires allow for both on and off-roading capabilities.

Winter

Winter tires are manufactured to perform well in snow, ice, sleet and other cold weather conditions. Winter tires are typically soft, with an intricate grooved tread pattern — made for holding compacted snow and creating traction — and are severe snow-rated.