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How Our Watertown, MA Location Fulfills The VIP Promise
VIP Tires & Service - Watertown, MA
275 Arsenal Street
Watertown, MA
Watertown, MA
129.83 Miles Away
Get Directions
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
CLOSED
Call Today: (617) 924-8700
Schedule Service
Shop Tires
Walk-Ins Welcome!*
Availability and wait time may vary depending on the day, time, and location
Services at this Location
View All Services
Air Conditioning
Coffee
Restroom
TV
Waiting Room
WiFi Access
Store Manager
Marco Jervoso
Marco has been in the automotive industry for eight years and with VIP since 2020, when he started as a service writer. Outside of work, Marco enjoys international travel and experiencing different cultures - and most importantly, the food! If you’re in the Watertown area, you can count on Marco and the rest of the VIP team to treat you right.
Services You Can Count On
Full-service automotive care you can trust — from tires and brakes to alignments, diagnostics, oil changes, and more — all handled by our certified technicians, seven days a week.
Fully Trained and Certified Technicians
Our technicians are ASE‑certified and have ongoing training in the latest vehicle technology.
Built on a Century of Experience
The VIP team has been providing trusted automotive service for 100 years and counting.
Our Automotive Certifications
Technicians who have earned certification by the National Institute for Automotive Service Excellence (ASE) have proven they meet the highest standards of knowledge and ability to work on every aspect of your vehicle.
Technicians certified by the Tire Industry Association (TIA) are proven experts in tire safety, mounting, and balancing, and are trusted to provide comprehensive auto repairs and state inspections.
Our Process
Here’s what you need to know during the complete collision repair process.
1
Schedule Appointment
2
Drop Off
3
Repair
4
Sign Off
5
Quality Assurance
6
Vehicle Pickup
STEP 1:
Schedule an Appointment
Thank you for turning to VIP Tires and Service. Whether this is your first appointment with us or you’re a lifetime customer, our team of Certified Automotive Professionals will do everything they can to get you back on the road.
Chat with our ASE-Certified Live Chat Specialists online or speak with a representative over the phone – we’re open 7 days a week, even on Sundays. On the road and notice a problem with your vehicle? Many of our locations are AAA-approved and we welcome walk-ins as well!
Once you select your services and verify your vehicle’s information we’ll get you scheduled. If you’re not sure about which services you need, one of our Certified Automotive Professionals will review your vehicle onsite.
STEP 1:
Schedule an Appointment
STEP 2:
Deliver Your Vehicle
Arrive at your scheduled appointment and our team will walk out to your vehicle and discuss the issues right there with you. At VIP you always have the final decision over everything that happens with your vehicle, and we’ll always get your full approval before we start the work.
We’ll provide an estimated completion time and get to work. You can choose to stay and wait in our comfortable waiting rooms or leave the vehicle with us for later pick up. You can trust in full transparency throughout the repair process with our Live Feed updates delivered straight to your mobile phone.
STEP 2:
Deliver Your Vehicle
STEP 3:
Our Certified Automotive Professionals Get to Work
Our locations employ ASE Certified Automotive Professionals. Our team will review the manufacturer’s recommendations for your vehicle, check for any declined services that may have come up in previous visits and perform a full multi-point inspection.
Your technician will bring you out to see your vehicle or keep you in the loop with a virtual inspection report directly from the vehicle bay to show you everything that needs work. They’ll provide you with a complete quote for you to approve. Remember that with VIP you get free added services including:
- Brake inspection
- Battery testing
- Multi-point inspection
- Alignment check
- And More
STEP 3:
Our Certified Automotive Professionals Get to Work
STEP 4:
Get to Work On Any Additional Services
We ensure that our entire process is open to you, so if we find any additional issues with your vehicle after we get to work, we’ll contact you immediately with a report over the phone.
Our team will answer any questions you may have and we’ll get your approval before performing any added work. At VIP, know that we’ll never make a change to your car without your direct permission.
STEP 4:
Get to Work On Any Additional Services
STEP 5:
We Perform Our Final Quality Assurance Check
Our Certified Automotive Professionals will always perform a final quality assurance check to ensure that all work is fully completed and has been performed as requested.
Once the QA check is verified, we’ll prep your vehicle for pick up.
STEP 5:
We Perform Our Final Quality Assurance Check
STEP 6:
Get Back On the Road
We’ll contact you with either a phone call or text to your phone as soon as your vehicle is ready. When you return, we’ll provide a detailed review of your invoice so you can be sure that all requested work was completed.
For added convenience you also have the option to pay via text.
With the work complete, you’re ready to get safely back on the road!
STEP 6:
Get Back On the Road
Before You Visit
Our Watertown, MA Location
- Check your schedule and reach out to us to book your appointment in advance. Some services might take longer, so let us know if you’re on a tight timeline, and we’ll work with you.
- Bring past service info if you have it. Knowing about recent repairs or maintenance can save time, especially if they were done at other locations. Don’t worry if you don’t have everything.
- Remove personal items if needed, especially from the trunk or back seat, if tire replacement or inspections are involved.
- Have questions ready. We’re happy to explain what we recommend and why.
Seasonal Driving Tips From Your Local Tech
Stay safe with these driving and tire safety tips from the VIP blog.
FAQs
-
Do you take walk-in appointments?
We do, however, our lineup for any day can vary. We recommend scheduling an appointment ahead of time so we can get you in and out at a time that’s convenient for you.
-
Are your waiting rooms dog-friendly?
Yes! Well-behaved dogs are welcome to join you in the waiting area.
-
Can I wait for my car while it’s being worked on?
Absolutely. We have a waiting room equipped with free wifi, coffee, a TV, air conditioning, and a restroom. Whether you plan to wait with your vehicle or drop it off, let us know when you make your appointment or when you drop off your car so we can plan your appointment accordingly.
-
What holidays are you closed on?
VIP Tires & Service is closed on: New Year’s Day, Memorial Day, July Fourth, Labor Day, Thanksgiving, Christmas Day, and Easter Sunday.
-
Do you perform inspections?
We don’t perform Massachusetts State Inspections, however our ASE-certified Technicians can perform advanced multi-point vehicle inspections to help identify safety concerns, maintenance needs, and potential issues before they become more costly repairs. We inspect important components such as brakes, fluids, filters, and suspension to help keep you safe on the road.
-
How are alignment checks performed at VIP?
Alignment checks may be performed using a Hunter Alignment Rack, where your vehicle is brought onto the rack and measured directly by our Technicians. This helps identify potential alignment issues that could affect tire wear, handling, and overall vehicle performance.
-
Can I drop my car off when you’re closed?
Yes, you can safely drop your vehicle off after hours by using our white drop box to the left of the main entrance. Just fill out an envelope, place your keys inside, then drop it through the slot.
Nearby Locations
3.4 Miles Away
VIP Tires & Service - Brookline, MA
128 Boylston Street
Brookline, MA
Brookline, MA
(857) 245-7222
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
6.0 Miles Away
Center Automotive - Needham, MA
Center Automotive & Tires, 444 Hillside Ave
Needham, MA
Needham, MA
(781) 444-2528
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
CLOSED
13.9 Miles Away
VIP Tires & Service - Framingham, MA
752 Worcester Road
Framingham, MA
Framingham, MA
(508) 834-7445
Monday - Friday
7:30 am - 5:30 pm
Saturday
7:30 am - 5:00 pm
Sunday
9:00 am - 4:00 pm
All-Season
All-Weather
All-Terrain
Winter