At VIP Auto we take your privacy and data protection seriously.

What information do we collect?

We collect information from you when you register on our site. When registering on our site to gain access to your personalized vehicle information, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    Your information helps us to better respond to your individual needs.
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the vehicle information, coupons, dealer contact information or other services.
  • To send periodic emails or text messages
    The email address you provide to register, will only be used to send you maintenance reminders, relevant service offers pertaining to your vehicle.
    Note: If at any time you would like to unsubscribe from receiving future emails or text messages, we include detailed unsubscribe instructions at the bottom of each email. You can also manage your communications by selecting how you prefer to hear from us through your personalized automotive information center.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Our servers and network are protected by a firewall to protect unauthorized access while permitting legitimate communications to pass. VIP Auto does not store any private or confidential information such as credit cards, social security numbers, financial information, etc. on our servers. In addition, all passwords are encrypted.

Do we use cookies?

We do use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

VIP Auto, LLC
24 Harriman Drive, Auburn, Maine 04210
Email: customerservice@vipauto.com
Phone: 207-784-5423
Fax: 207-784-9178